Privacy

What this policy covers

We, Royal Borough of Windsor and Maidenhead, take our privacy obligations seriously and we’ve created this privacy policy to explain how we treat your personal information collected on this website.

Under Article 4 of the GDPR, personal information is any information relating to an identifiable individual (the data subject).

‘Processing’ is the collection, use and disclosure of your personal information which is regulated under UK data protection legislation including the UK General Data Protection Regulation (‘GDPR’) and the UK Data Protection Act 2018.

The software platform this website runs on and associated technology operations are provided by Delib, whose privacy information is available below.

 

Lawful basis for processing your personal information

  • General Data Protection Regulation Article 6(1)(a) Consent.
  • General Data Protection Regulation Article 6(1)(e) – processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
  • Local Government Act 2000.

 

What personal information we collect

The information you provide in surveys and forms as part of your interaction with this website.

 

How we use your personal information

We collect this information in order to:

  • analyse and interpret it to help meet our objectives and obligations.
  • communicate information to you about engagement opportunities, events and other initiatives.
  • to assist you with your request when you register information with us; and
  • respond to enquiries and otherwise engage with stakeholders.

 

Who we may share your personal information with

We may share your personal information with:

  • Royal Borough of Windsor and Maidenhead (RBWM) Council
  • Third parties such as crime enforcement agencies if required to do so under an applicable statutory obligation.

 

Our website may contain links to other websites including Royal Borough of Windsor and Maidenhead Council. Those links are provided for convenience and may not remain current or be maintained. We are not responsible for the privacy practices of linked websites and we suggest you review the privacy policies of those websites before using them.

 

 

Security

While no online service is completely secure, we work very hard to protect information about you against unauthorised access, use, alteration, or destruction, and take all reasonable measures to do so.

 

 

Requesting access or correcting your personal information

Under data protection legislation you can request the following: personal information:

 

  • access to your personal information and rectification of  any inaccuracies within that personal information;
  • erasure of your personal information;
  • your personal information to be made portable, in a machine-readable format; and
  • withdraw your consent to our processing of their personal information.

If you wish to contact us to with a request relating to personal information we hold about you, please contact us using the contact details set out below including your name and contact details. We may need to verify your identity before providing you with your personal information.

 

In some cases, we may be unable to provide you with access to all your personal information and where this occurs, we will explain why. We aim to deal with all requests for access to personal information without undue delay or within the statutory one calendar month timeframe.

 

How long we store your personal information

We store your personal information for as long as required to process and complete your request or twelve months from the date of last contact with you.

You can withdraw your consent at any time by emailing the address below.

 Contact Us

For further information about our privacy policy or make a complaint, you can contact us by emailing: ellen.mcmanus-fry@rbwm.gov.uk

Delib Privacy Information

Delib's software (this website) enables organisations to set up and operate activities, through which they can engage with you.

This site is managed by the controlling organisation, Royal Borough of Windsor and Maidenhead. When you access and use this site, the personal information you have submitted to these activities will go to the organisation. Delib will not access your personal information unless requested to do so by the organisation, and only for the purposes of assisting them with the administration of this site.

Accessing your Personal Information

If you have any questions or requests about your personal information, for example to request a copy of it, or to ask for it to be corrected if you think it is wrong, please contact the organisation (as stated in their Privacy Notice / Privacy Statement / Privacy Policy). It is the controlling organisation's responsibility to answer any questions or requests about your personal information.

Collection of Browser Information

The information provided by your computer when you use this website is collected by Delib. For example, your browser type, IP address, language preference, referring site and the date and time. The purpose for collecting this information is to maintain the security of the website and for operating and improving the software.